• Printer Status
• Warning messages
• Error messages
• Critical error messages
• External Paper Handling Device Messages

13.1 PAPER JAM CHECK RIGHT DOOR

Paper late jam.
Paper did not reach the paper sensor.

• A “Paper Path Test” should be performed to see if a problem exists from both trays. If the sensor is bad, it will fail when printing from Tray 2 or 3.

• The sensor or the Paper Input Unit (PIU) Assembly may need to be replaced.

13.3 PAPER JAM CHECK RIGHT DOOR
alternates with
THEN OPEN AND CLOSE TOP COVER

Paper delay jam. Paper did not reach sensor at the registration area.

• Remove the toner cartridge,

lift the green handle, and verify

the sensor flag operation.

2. Make sure that the sensor is

not broken.

3. Replace the registration

assembly if necessary. See

“Registration Assembly” on

page 221 for instructions.

13.5 FUSER

OUTPUT, PAPER

STOPPED JAM

Fuser output, paper late jam. Paper

never reached PS1403 at the fusing

assembly.

Remove the toner cartridge, and

check the path between the

registration and fusing

assemblies. PS1403 on the

sensor PCA may be faulty.

13.6 FUSER

OUTPUT PAPER

STOPPED JAM

PS1402 did not sense the paper.

Fuser output, paper stopped jam.

Paper never exited the fusing

assembly.

1. Check the fuser flag at the

sensor board area.

2. Check the fuser access door.

3. Make sure that the flag is not

broken. PS1403 on the sensor

PCA, or the delivery exit spring

gears, may be faulty.

13.9 CHECK

LEFT DOOR

Face-down bin paper late jam.

Paper did not arrive at PS1402

when expected. Inspect the path

between the fuser and delivery

assemblies. Check the diverter

assembly.

13.20 PAPER

JAM CHECK ...

The engine could not eject a page in

the printer .The front panel message

(...) will indicate the sensor closest to

the paper.

Remove the jam from the

location indicated on the control

panel.

13.A PAPER JAM

CHECK LEFT

DOOR

Paper stopped at the Face-down bin.

Check the paper path. This jam

is sensed by PS1402 on the

sensor PCA.

20

INSUFFICIENT

MEMORY

alternates with

PRESS GO TO

CONTINUE

The printer received more data than

can fit in its available memory. You

might have tried to transfer too many

macros, soft fonts, or complex

graphics.

transferred data (some data

might be lost).

2. Simplify the print job, or install

additional memory.

21 PAGE TOO

COMPLEX

alternates with

PRESS GO TO

CONTINUE

The data (dense text, rules, raster or

vector graphics) sent to the printer

was too complex.

transferred data. (Some data

might be lost.)

2. To print the job without losing

data, from the Configuration

Menu in the printer control

panel, set PAGE PROTECT=ON,

print the job, and then return to

PAGE PROTECT=AUTO. Do not

leave PAGE PROTECT=ON; it

might degrade performance.

If this message appears often,

simplify the print job.

22 EIO x

BUFFER

OVERFLOW

alternates with

PRESS GO TO

CONTINUE

Too much data was sent to the EIO

card in the specified slot (x). An

improper communications protocol

may be in use.

message. (Data will be lost.)

2. Check the host configuration.

22 PARALLEL

I/O

BUFFER

OVERFLOW

alternates with

PRESS GO TO

CONTINUE

Too much data was sent to the

parallel port.

This error can occur if the driver you

are using is not IEEE-1284

compliant. For best results, use an

HP driver that came with the printer.

1. Check for a loose cable

connection and be sure to use a

high-quality cable. (Some non-

HP parallel cables might be

missing pin connections or might

otherwise not conform to the

IEEE-1284 specification.)

This error can occur if the driver

you are using is not IEEE-1284

compliant. For best results, use

an HP driver that came with the

printer.

message. (Data will be lost.)

22 SERIAL I/0

BUFFER

OVERFLOW

alternates with

PRESS GO TO

CONTINUE

Too much data was sent to the serial

port.

1. Make sure that the correct

serial pacing option is selected

from the I/O Menu in the printer’s

control panel.

2. Print a Menu Map, and verify

that the serial pacing item (from

the I/O Menu in the printer’s

control panel) matches the

setting on the computer.

message. (Data will be lost.)