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DeskJet 932c |
DeskJet 934c |
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DeskJet 935c |
DeskJet 952c |
DeskJet 955c |
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DeskJet 957c |
DeskJet 959c |
DeskJet 960cse |
DeskJet 960cxi |
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DeskJet 980cxi |
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DeskJet 930C, 950C, 970C, 990C
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LIGHT INDICATION |
POSSIBLE CAUSES |
SOLUTION |
| Print Cartridge light off, Resume light off, Power light off | The printer is off or in sleep mode | Press the power button. |
| Print Cartridge light off, Resume light off, Power light on | Ready for print job | Send the printer a job. |
| Print Cartridge light off, Resume light off, Power light blinking | Printer busy receiving data or printing, or aborting print job/operation. | Wait for printer to complete print job. |
| Print Cartridge light off, Resume light on, Power light on | Rear
Cleanout or 2-Sided Printing Module not installed or not installed
correctly. 2-Sided Printing Module back door open. |
Install
Rear Cleanout or 2-Sided Printing Module. Close rear door on 2-Sided Printing Module. If light indication continues, there may be a problem with either the printer or the 2-Sided Printing Module. Try removing the 2-Sided Printing Module and install the back door instead. |
| Print Cartridge light off, Resume light blinking, Power light on | Printer
detects a paper out condition. Printer detects a paper jam. Printer ready
to eject banner paper. Timeout waiting for data. Printer in wait state to allow ink to dry. |
Load paper and press the Resume button. Remove paper jam and press the Resume button. Press the Resume button to eject banner paper. Press the Resume button to eject sheet. Wait for end of wait state. Otherwise press the Resume or Power button. |
| Print Cartridge light blinking, Resume light off, Power light on | Access Door Open. Print Cartridge Error Condition | Close the Access Door. Open the Access Door and observe the Carriage position. |
| Print Cartridge light off, Resume light blinking alternately, Power light blinking alternately | Paper Stall Condition | |
| Print Cartridge light off, Resume light blinking simultaneously, Power light blinking simultaneously | Carriage Stall Condition | Open the Access Door and verify there is no obstruction blocking the Carriage path. Turn the power off, then on again. |
| Print Cartridge light blinking alternately, Resume light blinking alternately, Power light blinking alternately | Fatal error | Turn
off the printer then turn the printer back on. If the error reappears, the logic PCA will have to be repaired. |
This information is subject to change without notice and is provided "as is" with no warranty.
Skill Office Machines shall not be liable for any incidental, direct, indirect or consequential damages in connection with the use of this material.
