MFC Plain Paper Thermal Transfer Products
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Messages on the LCD |
Probable Cause |
| CHECK PAPER | The registration
sensor detects that no recording paper is present. |
| TOP COVER OPEN |
The
cover sensor detects that the control panel ASSY is not closed. |
| DOCUMENT
JAM: Document
jam |
The document length exceeds the limitation (400 or 90 cm). (Both the document front and rear sensors stay ON even after the document has been fed by the registered length.) The document rear sensor detects no trailing edge of a document after the document has been fed by 400 cm. (The document rear sensor stays ON even after the document has been fed when the document front and rear sensors were OFF and ON, respectively.) |
| DOCUMENT JAM : Document loading
error |
The document rear sensor detects no leading edge of a document within 10 seconds from the start of document loading operation. (The document rear sensor stays OFF even after the document has been fed when the document front sensor was ON.) The loaded document is too short. (Since the document is shorter than the distance between the document front and rear sensors, the document front sensor is turned OFF before the document rear sensor is turned ON.) |
| CLEAN UP SCANNER |
In the scanning compensation data list, less than fifty percent of the white level data is faulty. |
| SCANNER ERROR |
In the scanning compensation data list, fifty percent or more of the white level data is faulty. |
| PRINTER FAULT | The thermistor in the recording head caused a heat error. |
| CHANGE CARTRIDGE | The ribbon sensor detects that no ink ribbon is loaded. |
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MACHINE
ERROR _ _ or MACHINE ERR _ _ _ _ |
"_ _" indicates an error code |
| PC BUSY OR FAIL |
After connected with the host computer, the equipment has received no response from the computer. (A communications error has occurred.) |
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If only an alarm beep is heard without any message on the LCD when the equipment is powered up, the ROM or RAM will be defective. |
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Messages on the LCD |
Probable Cause |
| CHECK PAPER | The registration
sensor detects that no recording paper is present. |
| TOP COVER OPEN |
The
cover sensor detects that the control panel ASSY is not closed. |
| DOCUMENT
JAM: Document
jam |
The document length exceeds the limitation (400 or 90 cm). (Both the document front and rear sensors stay ON even after the document has been fed by the registered length.) The document rear sensor detects no trailing edge of a document after the document has been fed by 400 cm. (The document rear sensor stays ON even after the document has been fed when the document front and rear sensors were OFF and ON, respectively.) |
| DOCUMENT JAM : Document loading
error |
The document rear sensor detects no leading edge of a document within 10 seconds from the start of document loading operation. (The document rear sensor stays OFF even after the document has been fed when the document front sensor was ON.) The loaded document is too short. (Since the document is shorter than the distance between the document front and rear sensors, the document front sensor is turned OFF before the document rear sensor is turned ON.) |
| CLEAN UP SCANNER |
In the scanning compensation data list, less than fifty percent of the white level data is faulty. |
| SCANNER ERROR |
In the scanning compensation data list, fifty percent or more of the white level data is faulty. |
| PRINTER FAULT | The thermistor in the recording head caused a heat error. |
| CHANGE CARTRIDGE | The ribbon sensor detects that no ink ribbon is loaded. |
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MACHINE
ERROR _ _ or MACHINE ERR _ _ _ _ |
"_ _" indicates an error code |
| PC BUSY OR FAIL |
After connected with the host computer, the equipment has received no response from the computer. (A communications error has occurred.) |
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If only an alarm beep is heard without any message on the LCD when the equipment is powered up, the ROM or RAM will be defective. |
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MFC 1650, MFC 1750, MFC 1850MC, MFC 1950MC, MFC 1950MC Plus
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Messages on the LCD |
Probable Causes |
| PRINTER JAM | The paper
ejection sensor stays off even after the paper edge sensor has come on and
the recording paper has been fed by the specified amount.
The paper ejection sensor stays on even after the paper edge sensor has gone off and the recording paper has been fed by the specified amount. After both the paper ejection sensor and the paper edge sensors have gone off, the paper ejection sensor comes back on half way through the specified paper feeding. |
| CHANGE CARTRIDGE | The ribbon sensor has detected that the thermal ink ribbon has run out. |
| COVER OPEN | The cover sensor has detected that the top cover is not closed. |
| DOCUMENT JAM : Document jam | The document length exceeds the limitation (400 or 90 cm). (Both the document front and rear sensors stay ON even after the document has been fed by the registered length.) The document rear sensor detects no trailing edge of a document after the document has been fed by 400 cm. (The document rear sensor stays ON even after the document has been fed when the document front and rear sensors were OFF and ON, respectively.) |
| DOCUMENT JAM : Document loading error | The document rear sensor detects no leading edge of a document within 10 seconds from the start of document loading operation. (The document rear sensor stays OFF even after the document has been fed when the document front sensor was ON.) The loaded document is too short. (Since the document is shorter than the distance between the document front and rear sensors, the document front sensor is turned OFF before the document rear sensor is turned ON.) |
| CLEAN UP SCANNER | In the scanning compensation data list, less than fifty percent of the white level data is faulty. |
| SCANNER ERROR | In the scanning compensation data list, fifty percent or more of the white level data is faulty. |
| PRINTER FAULT | The thermistor in the recording head caused a heat error. |
| MACHINE ERROR XX | "XX" indicates an error code. |
MFC 1770, MFC 1780, MFC 1870MC, MFC 1970MC
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Messages on the LCD |
Probable Causes |
| PAPER EMPTY | |
| PAPER JAM | |
| COVER OPEN | The cover sensor has detected that the top cover is not closed. |
| DOCUMENT JAM : Document jam | The document length exceeds the limitation (400 or 90 cm). (Both the document front and rear sensors stay ON even after the document has been fed by the registered length.) The document rear sensor detects no trailing edge of a document after the document has been fed by 400 cm. (The document rear sensor stays ON even after the document has been fed when the document front and rear sensors were OFF and ON, respectively.) |
| DOCUMENT JAM : Document loading error | The document rear sensor detects no leading edge of a document within 10 seconds from the start of document loading operation. (The document rear sensor stays OFF even after the document has been fed when the document front sensor was ON.) The loaded document is too short. (Since the document is shorter than the distance between the document front and rear sensors, the document front sensor is turned OFF before the document rear sensor is turned ON.) |
| CLEAN UP SCANNER | In the scanning compensation data list, less than fifty percent of the white level data is faulty. |
| SCANNER ERROR | In the scanning compensation data list, fifty percent or more of the white level data is faulty. |
| PRINTER FAULT | The thermistor in the recording head caused a heat error. |
| CHANGE CARTRIDGE | The ribbon sensor has detected that the thermal ink ribbon has run out. |
| MACHINE ERROR XX | "XX" indicates an error code. |
| If only an alarm beep is heard without any message on the LCD when the equipment is powered up, the ROM or RAM will be defective. | |
This information is subject to change without notice and is provided "as is" with no warranty.
Skill Office Machines, Inc. shall not be liable for any incidental, direct, indirect or consequential damages in connection with the use of this material.
