MFC Thermal Paper Products



 

 

MFC 390MC

MFC 670

MFC 690

MFC 695

MFC 890MC

 

 

 

MFC 390MC

Messages on the LCD

Probable Cause

PAPER ROLL EMPTY

The paper empty (PE) sensor detects that no recording paper is present.

PRINTER JAM

The recording paper failed to return to the printing position after it had been cut.

COVER OPEN

The cover sensor detects that the control panel ASSY is not closed.

DOCUMENT JAM :  Document jam

The document length exceeds the limitation (400 or 90 cm). Both the document front and rear sensors stay ON even after the document has been fed by the registered length.  The document rear sensor detects no trailing edge of a document after the document has been fed by 400 cm.  The document rear sensor stays ON even after the document has been fed when the document front and rear sensors were OFF and ON, respectively.

DOCUMENT JAM :  Document loading error

The document rear sensor detects no leading edge of a document within 10 seconds from the start of document loading operation.  The document rear sensor stays OFF even after the document has been fed when the document front sensor was ON.  The loaded document is too short. Since the document is shorter than the distance between the document front and rear sensors, the document front sensor is turned OFF before the document rear sensor is turned ON.

CUTTER JAM

The upper rotary blade of the automatic cutter failed to return to the home position within the specified time after cutting the recording paper.

CLEAN UP SCANNER

In the scanning compensation data list, less than fifty percent of the white level data is faulty.

SCANNER ERROR

In the scanning compensation data list, fifty percent or more of the white level data is faulty.

PRINTER FAULT The thermistor in the recording head caused a heat error.
MACHINE ERROR XX “XX” indicates an error code.

If only an alarm beep is heard without any message on the LCD when the equipment is powered up, the ROM or RAM will be defective.

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